How To Resolve Purple Light Issue Of Velop Router On Android Device?

 

Before troubleshooting the purple light issue, the following requirements must be satisfied.

·         Linksys app should be installed on the Android device.

·         Android OS version should be higher than 4.1.

·         Proper internet connection.

Steps for fixing the purple light issue are:

1.       Open the app from the Smartphone and click on the ‘Setup’ link.

2.       Turn on the Bluetooth of your smartphone.

3.       Go through the ‘Terms and conditions’.

4.       The setup will now search for available ‘Nodes’.

5.       Tap ‘Next’.

6.       The available connection will be scanned by the Velop router.

7.       If the network doesn’t get detected, then check the wires if properly connected to the modem or not.

8.       Restart the modem and let the lights on it get stable.

9.       Once the lights turn on, click to create a Linksys cloud account. If you are already having the account, then enter the email address and password to sign-in.

10.   The account will automatically link to the router.

11.   Create SSID and password for the Velop router. This name is used to connect the wireless devices to the network.

12.   Start connecting the devices to the Velop router and check if you get a ‘Successfully configured’ message on screen or not.

13.   Tap ‘Next’ from the bottom of the screen.

For getting complete information about Velop Setup, get in touch with our expert team.

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